Shipping policy
Shipping Policy
We currently ship within the United States only. Thank you for supporting our small shop! Please review the following details before placing your order.
Shipping & Processing Times
In-stock items: Processed and shipped within 3–5 business days Pre-order items: Will ship according to the estimated shipping date listed on the product page
You will receive a confirmation email with your tracking number once your order ships. Please allow 24–72 hours for tracking to update.
Orders with In-Stock & Pre-Order Items
If your order includes both pre-order and in-stock items, the entire order may be held until all items are ready to ship.
To avoid delays, we highly recommend placing separate orders:
One for in-stock items One for pre-order items
Note on Pre-Order Shipping Dates
All pre-order items include estimated shipping windows based on release dates from manufacturers. While we do our best to ship promptly, delays may occur due to supply chain or port issues.
Shipping Costs
Orders under $100:
- Items under 2 lbs: Shipping calculated at checkout using USPS discounted rates
- Items 2 lbs and above (including full sets): $19.99 flat rate
Orders $100 and up: Receive free standard shipping (USPS Ground Advantage)
Full Sets: Please note that full sets typically weigh 2+ pounds and will incur the $19.99 shipping rate unless your order total is $100 or more.
Need it faster? Express shipping is available at checkout for an additional fee.
Other Notes
We do not offer combined shipping refunds for multiple orders We do not currently ship internationally
Orders with non-U.S. addresses will be canceled and refunded.
Tracking Your Order
A tracking number will be emailed to you once your order ships. Please allow up to 72 hours for the tracking to become active.
Need Help?
If you experience shipping delays or have questions, feel free to reach out:
Email: surprise@iamboxy.io
Response time: 1–3 business days